Printed pens Direct offers a 1 year guarantee on all pens for their workmanship and quality of embellishment.

Printed Pens Direct is very proud of our record and would welcome any issues you may have with our product and embellishment. One feature of our enviable record is the precise and meticulous approval process which involves the use of an Order confirmation and Artwork approval so that you can be sure of receiving a quality product. 

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