| FAQ |
WHAT DO I GET WITH MY ORDER?With each order, the price includes your logo in 1 colour permanent pad print or engraved print. WHAT ARE YOUR PAYMENT TERMS?The first order requires payment to be made prior to shipment of goods. This can be made by credit card, eft payment or cheque. If you are considering subsequent orders, please ask for a credit application form to be emailed to you and we can put you on 30 day credit terms. WHAT ARTWORK IS REQUIRED?Printed Pens Direct prefer an EPS file or AI file. A high resolution jpg may also be sufficient. Our graphic designer Kellie can help you to prepare your artwork at no charge. WHAT ARE THE SHIPPING CHARGES?The listed price includes a shipping to one Sydney address. Pease advise your location for an accurate freight quotation outside Sydney. AUSTRALIAN MADEIt is an unfortunate fact that there are no pen manufacturers in Australia, except for a few boutique companies that specialize in Eco friendly pens. We will always support Australia made wherever possible. ENVIRONMENTALLY FRIENDLYIt is encouraging to see a number of new eco friendly pens and stationery hitting the market in the last 3 years. The Printed Pens Direct website has a specific area for pens that have a minimal carbon footprint. MORE QUESTIONS?Ring Andrew Koch on (612) 8824 8555 (Sydney, Australia) for any further non obligation information. |













